St Mary's Court Care Home, Braintree, Essex

Our latest residents and relatives survey results for 2020 are out

By 27th August, 2020 News Comments Off

The team at St Mary’s Court care home are delighted with the results of the our most recent independent residents and relatives survey.

The results of the residents and relatives survey

SONNET CARE HOMES
RESIDENT/RELATIVE SURVEY OUTCOMES – YEAR ON YEAR COMPARISONS
 
KEY QUESTIONS2020201920182017201620152014
Do you believe we provide care which is safe, within a safe environment?100%100%98%100%98%98%95%
Do you find us to be effective in meeting your (relative / friends') needs?94%97%98%95%100%100%89%
Are we caring?94%97%95%97%95%96%93%
Are we responsive?88%91%96%97%95%96%93%
Is the home well-led?89%94%97%97%95%94%78%

 DOWNLOAD/READ THE FULL REPORT