Our latest residents and relatives survey results for 2020 are out

By stmarysAdmin 27th August, 2020 News Comments Off

The team at St Mary’s Court care home are delighted with the results of the our most recent independent residents and relatives survey.

The results of the residents and relatives survey

SONNET CARE HOMES
RESIDENT/RELATIVE SURVEY OUTCOMES – YEAR ON YEAR COMPARISONS

KEY QUESTIONS	2020	2019	2018	2017	2016	2015	2014
Do you believe we provide care which is safe, within a safe environment?	100%	100%	98%	100%	98%	98%	95%
Do you find us to be effective in meeting your (relative / friends') needs?	94%	97%	98%	95%	100%	100%	89%
Are we caring?	94%	97%	95%	97%	95%	96%	93%
Are we responsive?	88%	91%	96%	97%	95%	96%	93%
Is the home well-led?	89%	94%	97%	97%	95%	94%	78%

DOWNLOAD/READ THE FULL REPORT

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Latest News from St Mary's Court

Our latest residents and relatives survey results for 2020 are out

The results of the residents and relatives survey

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