St Mary's Court Care Home, Braintree, Essex

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Deanery Hill, BockingBraintree, Essex CM7 5SR

01376 328600info@sonnetcarehomes.co.uk

Listening to our residents and their relatives

Receiving feedback is extremely important to the team at St Mary’s Court as it enables us to meet the needs of our residents and continually improve.

Kindness, Comfort and Respect

We are constantly checking that we are living up to our motto of Kindness, Comfort and Respect, by asking our residents, families and visitors what we could do better, and we respond immediately to what they tell us.

Every year we run our survey of residents and relatives which enables feedback to be provided anonymously. Below you will see our results from the last three years.

Our latest results at a glance:

A relative and resident

Do you believe we provide care which is safe, within a safe environment? 0

Do you find us to be effective in meeting your (relative / friends’) needs? 0

Are we caring? 0

Are we responsive? 0

Is the home well-led? 0

The results of the residents and relatives survey

SONNET CARE HOMES
RESIDENT/RELATIVE SURVEY OUTCOMES – YEAR ON YEAR COMPARISONS
 
KEY QUESTIONS201920182017201620152014
Do you believe we provide care which is safe, within a safe environment?100%98%100%98%98%95%
Do you find us to be effective in meeting your (relative / friends') needs?97%98%95%100%100%89%
Are we caring?97%95%97%95%96%93%
Are we responsive?91%96%97%95%96%93%
Is the home well-led?94%97%97%95%94%78%

Download the results of our latest survey:

Download full report
1 month after arrival
Short stay residents

Award-winning team

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Activities

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Please come and visit us

The best way to find out if St Mary’s Court is for you is to come and visit us. We invite you to tour the home and our gardens, eat lunch with us, or even stay a night – we’ll be delighted to meet you and show you our home.

Find out how to arrange a visit

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Come and visit us

Skills for Care Accolades winner
We provide residential care for patients with early-onset dementia at our specialist care home in Braintree. Contact us for further information or to arrange a visit to see us. We provide residential care for patients with early-onset dementia at our specialist care home in Braintree. Contact us for further information or to arrange a visit to see us. We provide residential care for patients with early-onset dementia at our specialist care home in Braintree. Contact us for further information or to arrange a visit to see us. We provide residential care for patients with early-onset dementia at our specialist care home in Braintree. Contact us for further information or to arrange a visit to see us.